Customer Support
If you have questions or suggestions while using PaintLater, please refer to the information below and contact us by email.
1. How to Contact Us
Please contact us at the email address below. Inquiries through social media or messengers are not accepted.
- paintlater@proton.me
2. Expected Response Time
We reply within 2 business days. Responses may be delayed on weekends and public holidays, or when inquiry volume is high.
3. Information to Include
For fast and accurate handling, please include the following information.
- Registered email address (for account verification)
- Device and OS version (e.g., iPhone 15 Pro / iOS 17.5)
- App or web version
- Page or feature where the issue occurred
- Error message or screenshot (if any)
- Steps to reproduce the issue (what actions trigger the problem)
4. Login Not Required
You can contact us at any time without logging in. For account-related inquiries, please include your registered email address so we can verify your identity.